Your Local Carpet Cleaning Expert

Since 2007 we are proud and dedicated to be providing residential, small business, commercial and property management clients with professional carpet cleaning services.

Enquire about your Carpet Cleaning Service Today!

Our Carpet Cleaning Services

Our customers tell us we provide an excellent, comprehensive and affordable carpet cleaning service.

Our vehicles are equipped with modern, well maintained equipment and carry an extensive range of specialist carpet cleaning products to achieve the best results. If industrial or heavy duty carpet cleaning is required, our high-powered truck-mount equipment will do the job, no worries.

Our product range also includes low-irritant, baby & pet safe, environmentally friendly solutions and processes.
For people with very sensitive skins, we offer a ‘Chemical Free‘ process.

Our friendly trained personnel take pride in delivering the highest quality carpet cleaning available in Batemans Bay, Moruya, Narooma and the Eurobodalla. We provide quality advice, service and results.

Carpet acts as a filter for your living or working environment. The air quality in non-carpeted spaces is generally of a lesser quality as the contaminants are not absorbed or trapped in the carpet fibres and backing, so you are breathing in more pollens, dust, spores, bacteria and other contaminants.

Having your carpet professionally steam cleaned on a regular basis is a small cost to pay for providing a cleaner and healthier environment for your loved ones, employees or clients.

Most carpet manufacturers and many health advisers recommend that a carpet steam cleaning service be done at least every 3 to 6 months in a commercial environment and 6 to 12 months in a residential dwelling. In some situations the carpets may require more frequent cleaning if there is high usage or the carpet is exposed to above average environmental factors such as dust, dirt, food and beverage spills, traffic pollution, etc. 

There are many different methods and processes of cleaning carpets used in countries throughout the world. Some are simply marketing terms for an existing process. In Australia, the most common, proven and accepted method by carpet manufactures and consumers is “Hot Water Extraction”. This method is often referred to as “Carpet Steam Cleaning”, “Steam Cleaning” or “Carpet Shampooing”. The process does not use real steam but actually heated water. In fact, steam could damage some types of carpet. Hot Water Extraction method sprays a mist of heated water onto the surface by either a hand operated wand or a rotary device. The carpet is agitated with the cleaning device to dislodge the particles which are then extracted via the vacuum ducts in the device.

The other method used to a lesser extent in Australia is “Dry Carpet Cleaning”. This process has no resemblance to the dry cleaning process used for garments. The technical term for this method is “Very Low Moisture”. This method typically involves applying some form of cleaning agent to the carpet surface and either using a rotary machine fitted with absorbent pads to embed the particles into it or a rotary device that sprays a fine mist of water (sometimes heated) and vacuum extracted.

From our experience and comments from customers who have used this method, the result looks good for a very short period then often the spots and stain seem to reappear after vacuuming. Also, the carpet seems to get dirtier again much sooner.

Most of our customers request the Hot Water Extraction method, as it is a more thorough process. It extracts more particles, spots &stains and leaves very minimal surface residue.

Our 8 step steam carpet cleaning process achieves optimum results

Pre-InspectionA pre-inspection is performed and discussed with the customer to ensure their requirements are met.
Pre-VacuumA commercial vacuum cleaner is used to extract dust, dirt, hair, crumbs, etc on areas requiring this step.
Pre-sprayA biodegradable solution is applied to breakdown soiling and spots.
AgitationA rotary carpet buffer or counter rotating brush machine (CRB) is used to break-up stubborn soiling and spots. Some carpets do not require this step.
Steam Carpet CleaningCarpet is steam cleaned (hot water extraction) providing a deep thorough clean.
Our steam carpet cleaning process provides a superior carpet cleaning result than the rental/hire machine carpet shampoo method!
RinseA solution is added to remove any remaining residue to minimise re-soiling.
Spot TreatmentAny remaining spots are treated with the appropriate solution, cleaned and rinsed.
DeodorisingA deodoriser is applied to neutralise odours and give the carpet a fresh fragrance.

Non-Allergenic, Non-Toxic, Baby & Pet Safe, No Chemical Carpet Cleaning

We have environmentally “Eco” friendlynon-allergenic and non-toxic cleaning solutions which provide good carpet cleaning results. These cleaning products and carpet cleaning processes are ideal for babies, people and pets that have sensitive skin or are susceptible to breathing difficulties and require the use of non-chemical cleaning solutions.
A carpet cleaning package can be tailored to your requirements.

Our 8 step dry carpet cleaning process:

Pre-InspectionA pre-inspection is performed and discussed with the customer to ensure their requirements are met.
Thorough VacuumA thorough vacuum is performed using a commercial vacuum cleaner to extract dust, dirt, hair, crumbs, etc.
Pre-Spot TreatmentAny obvious spots are pre-treated with the appropriate solution.
Pre-sprayA biodegradable solution is applied to breakdown soiling and spots.
Dry Carpet CleaningThe “Bonnet” cleaning method uses an electric powered rotary carpet buffer. A range of special absorbent fibre pads are used to agitate and draw-up the soiled particles onto the pad. The pad surface is changed when required to ensure maximum removal of the soiled particles.
Spot TreatmentAny remaining spots are treated with the appropriate solution.
RinseA solution is added to a fresh pad to remove remaining residue to minimise re-soiling.
DeodorisingA deodoriser is applied which provides a fresh fragrance and neutralise odours.

Carpet manufacturers often apply a protector to good quality carpets at their factory. However, this protection wears off over time, especially if the carpet is not vacuumed regularly (at least weekly), has a high amount of traffic or is exposed to frequent contamination. The protector helps preserve the appearance, condition, maintainability and serviceability of your carpet. This is especially important for wool or wool-blend carpets as the natural fibre can quickly absorb moisture spills such as red wine, beer, spirits, cordial, soft drinks, etc. It gives you extra time to clean up spills before they turn into permanent carpet stains.

For carpets in new to good condition, we highly recommend the application of a carpet protector. This is best done immediately after steam carpet cleaning. The carpet protector adds or restores protective properties to your carpet, extending its life and making it easier to care for. This is a small cost to pay for peace of mind.

We have treatments for all these common carpet spots & stains:

 •  Beverage spills such as red wine, tea and coffee, milk, baby formula, etc
 •  Pet & human urine, poo, vomit, blood, perspiration and odours
 •  Paint, printer ink & toner, boot and nail polish, make-up and body lotions
 •  Chewing gum, blue tak, candle wax, grease & motor oil, bitumen tar, mud, etc
 •  Food spills, cooking and dressing oils
 •  Water marks from leaking hot water tanks, storm water, overflowing bath, sink, pots plants, etc
 •  Dust Mite treatment is best performed when steam cleaning the carpets
 •  Carpet cleaning is best done after Flea treatment – we recommend using a professional pest controller as it is important to apply the correct solution ratios based on the level of infestation and, it take about 6 weeks for the treatment to break the flea breeding cycle.

Remember we have the experience and training to remove most stains. Don’t use household cleaning agents unless you are absolutely sure of the results, otherwise you risk bleaching and/or damaging your carpet. 

Static buildup is commonplace in air-conditioned offices and homes with carpet. It is very prevalent in extended dry climatic conditions. Static electricity shocks are both uncomfortable and potentially hazardous to you those around you. It poses a serious risk to damaging sensitive electrical devices. 

Get your floor coverings treated as a preventative measure and make your home or office environment more comfortable for your family or work colleagues. Treatment is best applied to a very clean surface. Ask our technician to treat your carpet at the next service. This is a small cost to pay for peace of mind. 

Some of our Previous Work

Customer Reviews

Our Carpet Cleaning Customers Love Us!

Our organisation was relocating into a larger office floor (approx. 1700m2) and needed the carpets cleaned after most of the fit-out was completed. Several quotations were reviewed and Wizard’s was the most competitive. We are very pleased with the prompt service, results and of course their pricing.
City Centre
Commercial customer
Brilliant service and amazing result. The large tea stain was completely removed from the carpet. I am very happy with the result, prompt service and the price.
Mrs Maria
Carpet cleaning customer
Our backpackers travel and Internet café office and the large flight of stairs leading up to it needed a good carpet clean. We called several carpet cleaning companies and most were not interested in city office work due to the parking arrangements and number of stairs involved. Fortunately for us, Wizard Carpet Cleaning met all our requirements and their service and results were commendable. Backpacker Travel & Internet Café business
Backpacker Travel & Internet Café business
Commercial customer
I have a large two storey home and a large teenage family. As such, the carpets and lounges get plenty of use and, of course, get quite dirty. The results were amazing. I didn’t think the carpets and upholstery would come up so good. As advised, I’ll certainly be getting them cleaned more frequently to maximise their longevity, as they are expensive to replace.
Mrs Zara
Carpet and upholstery customer

Try Wizard Carpet Cleaning Today

Frequently Asked Questions

No. Hot water extraction (aka steam cleaning) is the preferred method by most leading carpet manufacturers as it is considered the best process to remove embedded dirt, contaminants and a variety of common spots.

Yes. We use powerful equipment that extracts the majority of the water immediately from the carpet fibres. The surfaces below the fibres should not get too much moisture penetration. In most cases, the carpet should be completely dry within 3 to 6 hours (depending on the type of carpet, humidity and air flow). 

Bait-and-switch operators are prevalent in many service industries and the cleaning is no exception. 

This does not mean that all carpet & upholstery cleaners practice this deceptive “rip-off” technique.

Please read our consumer advice for more information on selecting a professional cleaner. 

Carpets in homes and units should be professionally steam cleaned every 12 to 18 months AND as soon as possible after the carpet has been heavily soiled or any form of food or fluid spillage. Prompt attention by a our professional carpet cleaners will provide the correct treatment, best results and prevent you from accidentally damaging the carpet if you apply DIY or off-the-shelf cleaners. 

Allowing dust, dirt and other abbrasive particles to accumulate in the carpet causes irreversible damage to the carpet, resulting in a dull, dirty and worn appearance. 

Carpets in commercial properties or high traffic areas should have our industrial heavy duty steam carpet clean every 6 to 9 months. 

No. Frequent cleaning of the carpet will help keep maintain its original appearance. 

It is recommended that high-traffic areas (doorways, hallways, etc) and areas of heavy-soiling (near kitchen, dining room, rumpus room, etc) are cleaned more frequently than the other areas. 

Between professional carpet cleaning services remember to vacuum at least weekly with a good quality vacuum in proper working order. 

No. It is not necessary to reapply the stain-resist treatment after every carpet cleaning service, depending on how frequently the carpet is cleaned. 

Foot traffic can destroy some stain-resist treatments. Therefore, those treatments should be reapplied after every 2nd or 3rd carpet cleaning service. Carpet that is only cleaned each every 12 to 18 months may require treatment at that time. 

Probably not all. It depends on whether it is a spot or a stain, what type it is, what has been done to it and how long it has been there . 

A spot is a substance that has stuck to the carpet fibre and importantly has not become permanent. 

A stain is a substance that has altered the fibre colouring (dye has changed) and/or the fibre composition (burn, tear, heavy scuff). If treated incorrectly or left for too long, as spot will probably become a stain. Many stains cannot be fully rectified without fibre replacement by a carpet layer. 

Wizard Carpet Cleaning carries an extensive range of spot treatments and will provide advice on stain rectification.